| about our service |
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| Customer Feedback & Comments |
"I just want to say what great service! I placed my order on Thursday and received everything on Friday.
I love you concept and website and will definitely order everything from you going forward"
Marina, Cape Town
"Thanks for the excellent service and the trouble with assisting me. Much appreciated!"
Karin, JHB
"we got the package and that everything is perfect... What did we ever do without online shopping?"
AnneMarie, Delmas
"May I take this opportunity of telling you how awesome I think your site is. I have only just discovered it and I absolutely loved it."
Gillian, Hoedspruit
"Firstly I would like to thank all at your organisation for the service provided.
On the order it stated that delivery would take between 7 to 14 days! Well, in four days I got my kitty door.
Over and above the speedy delivery, I was communicated with all the way through, making this shopping experience the most comformatable I have ever experienced!
Thank you to all at A Pets Life!"
Lilian, Midrand
" All I can say is thank you for the woofing new outfit -- Whoooof!!!"
Wynand, JHB
"I would just like to thank you for the speedy delivery of my previous order! You promised 14-21days delivery and I received it in exactly 14days! Thank you for your reliability! I will definitely be purchasing from you again in the future."
Taryn, Welkom
"thank you very much for all the patience and good service, I will gladly recommend you to anyone needing pet supplies etc"
Byron, JHB
"Thank you! You girls are very efficient! :) "
Natalia
"Everything arrived safely and in one piece yesterday afternoon. Thank you for the great service and for keeping me informed – I will definitely be using you again. "
Warick, JHB
"Thanks a lot guys!! Your service is again excellent!!"
Elsbé, Alberton
"WOW - I received the cat flap today - thank you for the excellent service!"
Paula, JHB
"Received my items in good order. Thanks again for your kind and efficient assistance."
Lucy, JHB
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| "I just wanted to send you a personal “Thank you” letter. |
I am extremely happy with the service you gave me and the way you handled all my questions and problems efficiently and professionally.
I have my package already and am extremely happy with all the toys. My little Border collie puppy will most definitely spend all his time playing in and out of the water. " Megan, Cape Town |
| Kirsten and Tracy |
After settling down to wait for three weeks for the bird play pen to arrive, I had a pleasant surprise one week after ordering it. Its was extremely oppertune, as Gingsee mother, Ingrid, had just been released from hospital after emergency admittion with thrombosis in her leg. She is 22 and the doctor speculates that sitting for to long studing caused the clots. It cheared her up no end. And that was just her!! After a bit of reluctance on Gingsee's part, she climbed on and that was the end of any of us having fun with the play pen. She immediately staked her claim, and gets very agressive when we try to play with her!!!
Both Gingsee and Ingrid is extatic, and so am I. Thank you for a wonderful site, and excellent service.
Lots of Bird, Rat, Mouse, Gerbil, Rabbit and Fish kisses
Anette
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| A Pets Life is really looking after our pets. |
I live in Zambia and needed a kennel that was IATA-airline approved in order to be able to ship my dog with me, back home (Netherlands). I could not get a kennel in Zambia and when a friend tried to bring it from the U.K. the airline did not want to take it (too big). So there I was in remote Zambia stuck without a kennel.
With time not on my side and frantically searched on the internet for a retailer in South Africa and I found apetslife.co.za. I emailed Kirten and she replied and took action immediately. She totally went out of her way to make this shipment of the kennel from South Africa to Zambia happen. She contacted several courier and shipment agencies. And gave me an open quote with the possibilities. Within 1 week the kennel was ordered and the shipment organised. She tracked the shipment to make sure it would arrive safely. Only 3 days later my kennel arrived in Zambia. All good.
A Pets Life is really looking after our pets, for sure.
Irma |
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| Helping Promo, PR & Ad Agencies |
From a Cape Town based PR Agency that has now used our services several times:
"A huge THANK YOU to you and your team for supplying us the gorgeous blankets in such a short space of time.
We have packed the hampers and they look fantastic.
Thank you for making this happen!"
Your efforts are much appreciated.
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| photo gallery |
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| Winners on A Pet's Life |
Debbie’s Fur-Children investigating their R1000 hamper of pet care goodies that they won in our March Competition
Delia's kitty, Chloe, also investigating her R1000 worth of goodies won in our March Competition
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| Max and his "little brother", Ollie |
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| We suspect Blossom may need a new pillow. But that's just a guess.... |
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| Rauri-Shae |
We were told that this beauty was sulking as her new raincoat didn't fit. Not to worry, a bigger size for Rauri-Shae is on it's way already. |
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| Megan's dogs Chaos and Biscuit |
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| Christmas came early |
Kenzo is completely inlove with his Festive Reindeer and takes it everywhere with him |
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| New puppies |
Melanie's bulldog, Max, is going to grow up to be a big boy!
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| Chilly in his super-comfy Hotdog Carrier Bag |
Chilly in "his" bag which he doesn't allow any of the other dogs near!
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| ikkos equine sanctuary and animal haven petting farm |
The latest arrival at the petting farm Aurora. |
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| Food & Snack time fun |
Roxy and Max learning to "share" their toys & their snacks.
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| Pets with Fashion Sense and Style |
Petya, the Siberian, looking gorgeous
Petya, Simba and Milton having a snooze
Milton having a swim to cool down
sKar is a rugby-mad pooch, and likes keeping warm
Nesquik & Milo love their ROGZ collars
Shirly keeping warm with her trackie top
Tinky looking lovely with her Yorkie Bow
Bakkies lives in Australia but that doesn't mean he can't support the Bokke!
Sarah's Jack Russel puppy looks lovely in her Biker Jacket and Loves her Doggee Snax too!
Guess which Rugby team Kenzo supports?
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| Sandy's Pigs |
Sandy's pigs and Maddox are the best of friends...
And don't forget Bob, the new kitten, who doesn't mind playing with sleeping pigs
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| Pet Strollers and carriers: great for cats, dogs & small animals. Even monkeys |
Pam takes her Pugs for a stroll in style
Merlot's new favorite spot to lie, when he's not on the move with Mom
Simone's kitty cats in their pram, ready for the beach
Breezy, the minature maltese, gets tiered quicker than Bailey when out for a walk, so the pram is perfect to help her keep up.
desire's marmoset monkey loves his carrier
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| Gerda Pieterse's Schnucki |
Doesn't she have a mischevious look in her eyes? |
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| Pug Rescue SA Yuppy Hour |
A gorgeous pic from the Pug Rescue day (We don't know his name, if he's yours - please let us know!) |
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| Acupuncture needles down Gandalf's back |
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| Uli the piglet |
The new arrival at the Ikkos Equine Sanctuary and Animal Haven Petting Farm
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| Ginge and Carrots |
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| Kenzo getting in the spirit for 2010 |
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| Lize-Mari's Kenzo is inseperable from his Smiley Reindeer |
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| Rufus seriously wants his Husky! |
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| Marina's little angels - Lily and Jozi |
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| Claire's Gryphon looking gorgeous in his tux |
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| Raisin, 8 week old yorkie, in her soccer jersey |
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| Bronwyn van der Merwe's Klein Dude and Tiger |
The ginger one is Klein Dude, and the white and grey one is Tiger. |
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| Francienne's beautiful girl in her Nooky Bag |
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| Joan's Footie-fit Pups |
Joan's puppies looking gorgeous in their soccer jerseys!
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| Nimah the Somali |
Marie-Louise's gorgeous Somali |
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| Adele's cute little dog in the Spanish Soccer Jersey |
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| Snowbell in her Doggie Hillfigher Funky Hoody |
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| Janie Moffet's gorgeous pair - Ziva and Jazz |
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| Wag futons and toys are a favorite |
Claire's dog lazing on his Wag Futon with his WAG squeaker toy heart
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| Our Feathered friends |
Every now and then, we're lucky to get a picture of one of our feathered customers.....Like Snowy, seen here snoozing
And Gingsee who loves her new activity play set
This is Rossi at 9 weeks  |
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| Scratching posts for cats |
Joanne's kitty Tricia and friend playing with their new scratching post
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| Let sleeping dogs and cats lie in comfort |
Wookiee & GIR snoozing in their WAG cupcake bed
Someone's Labbies got bored?
Lulu-Belle in her new pink Ruff Raff bed
Snooze time for Maxx & Diesel
Between them, The Clan has 23 different bedding solutions. Guess who rules the roost in their home!
These 2 baby kitties love their RuffRaff catnip bed 
Lady, the Maltese, loves her RuffRaff bed too
And Gandalf has a choice of the Ferplast plastic bed
OR Gandalf can rest on his Uptown Toyz tan bed in XL
Janice and Wayne got this great RuffRaff tent bed for their new kitten
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| Safety Comes First |
I've got my harness on and I'm safely contained in the back seat: let's go! 
Now I am ready to take to the water in style. Mario Pretorius in his new waterski outfit.
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| Toys, toys, toys |
Roxy loves going to the beach and her floating dumbell is perfect for games of fetch.
Milton seems to find his toy exhausting ;-)
This Maltese loves her Petstages ball and her Rubba Gumma
This plush squeaker ball is a firm favourite in Claire's home
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| General customer pics |
More great photos of some of our furry customers:
Chris contacted us needing teething toys and something to soothe the gums of his beautiful puppy
Fatima's new kitty is just a bundle of heart-melting fur and big eyes!
How gorgeous is Slash?
And how cute and cuddily is Zoe?
Luke & his new Rescue Friend, Ginger
Milo, Luna & Daisy are the best of mates
Missy and Tinky are definitely not camera-shy
Can you believe how small Tsunami is? Thanks to A Pet's Life, this little thing flew safely from JHB to George in a Vari crate.
Ankia's lovely Balines kitties, growing up fast
Our customer Tessa, a Bat-eared Fox Staffie, rules the roost at Warick's home
Debbie Reynolds needed Doggles mesh glasses because her eyes are so senstive:
Mary's dogs, Lucy and Rosy, love swimming, plus all the treats & toys they get from A Pet's Life!
Duke & Tinka are growing up fast!
Mary's newest additions to a happy home; Duke and Tinka (who love the Wors sticks that Mary keeps buying from us).
Mario Pretorius will be sporting his life jacket when next he gets onto the surfski!
Maxie is a SPCA adopted pet and is being spoilt rotten by her new owners in JHB
Muffin had to be hand-reared but I suspect he's a lot bigger than this now!
Rene's puppy apparently loves all her Wag bedding and chew toys bought from A Pet's Life
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| We thought we'd show you a photo now of who we are. Tracy with the short hair on the left, Kirsten with the long hair on the right. |
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